‘You’re alone, but you’re not technically alone’: exploring the benefits and barriers to an inclusive library service for autistic users on the Scottish isles

Abstract

Services for autistic users are often limited in geographically remote areas. While libraries have the potential to provide an inclusive space for autistic users, this is currently under-realised. This research explores how libraries on the Scottish isles can support autistic users, identifying the benefits and barriers.  Semi-structured interviews were conducted with four librarians, three autistic adults and the parents of two autistic children all living in the Scottish isles. Thematic analysis was used to identify key themes relating to staff practices and user experiences. The autistic users identified their local library was a quiet, comforting space but it did not meet their needs as a user. Library staff reported adapting services based on the needs of their users, but a lack of formal training limited their ability to do this. This research highlights the potential for small island libraries to provide a welcoming, inclusive environment for autistic users. The provision of staff training is identified as a foundational requirement for building awareness and ensuring the diverse needs of autistic users are recognised.